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No GP referral needed

Back & Neck

Neck Pain

Neck pain is common and rarely serious. Whether it has crept up over time at a desk or come on suddenly, we help you understand it and get moving comfortably again.

Neck pain is common and rarely serious. Whether it has crept up over time at a desk or come on suddenly, we help you understand it and get moving comfortably again.

Also known as Cervical pain
GP referral Not needed
Seen by Chartered Physiotherapist
Typical approach Hands-on therapy and exercise

Common symptoms

  • A dull ache or a sharp catch around the neck and the base of the skull
  • Stiffness that makes it hard to turn your head when reversing or checking a blind spot
  • Tightness spreading into the shoulders or upper back
  • Headaches that seem to start at the back of the neck
  • Pain, pins and needles, or numbness travelling down an arm
  • A grinding or clicking sensation as you move
  • Discomfort that worsens after long stretches at a screen, or a poor night of sleep

What causes it

  • Sustained postures at a desk, on a laptop, or looking down at a phone
  • Sleeping awkwardly, or an unsupportive pillow
  • Muscle strain from a sudden movement or overuse
  • Stress and tension, which many of us carry through the neck and shoulders
  • Wear-related changes in the neck joints and discs, a normal part of getting older
  • Whiplash-type strain after a knock or a road accident
  • Nerve irritation, where a structure in the neck presses on or inflames a nerve root

How we help at PhysioFlexx Falkirk

Assessment

We take time to understand how the pain started, what eases or aggravates it, your work, sleep and activity, and any symptoms in the arms. We check movement, strength, and the joints and nerves of the neck, then explain what we find in plain terms.

Hands-on therapy

Where it suits you, treatment may include manual techniques such as soft-tissue work and joint mobilisation to help reduce stiffness and ease pain, including necks that refer into the arm.

Tailored exercise

The right exercise helps relief last. We guide you through movements to restore range, build strength through the neck and upper back, and address the day-to-day habits feeding your symptoms.

What to expect

What your first appointment looks like

Your first visit is mostly a conversation and an assessment. We ask about your symptoms and history, then look at how your neck moves and how the surrounding muscles and nerves are behaving. Wear clothing you can move in comfortably. You will usually start treatment in the same session and leave with a clear plan and a few things to work on at home.

Recovery and what to expect

Many people find their neck pain eases over a few weeks with the right guidance, though the picture differs from person to person. A short-lived stiff neck tends to settle quickly; pain that has built up over months, or that involves a nerve, can take longer. We cannot promise a fixed timescale or a guaranteed outcome. Recovery tends to be steadier when you stay gently active rather than waiting for the pain to disappear before you move.

When to seek urgent medical help

Most cases are not serious, but please do not wait for a physiotherapy appointment. Contact your GP, call NHS 111, or go to A&E if you have any of the following:

  • Neck pain after a significant injury, such as a car accident or a fall from height
  • Weakness, numbness or pins and needles in both arms or legs, or problems with balance or walking
  • Loss of control over your bladder or bowels
  • A fever, feeling generally very unwell, or unexplained weight loss alongside the neck pain
  • A first, severe headache unlike anything before, or a stiff neck with a high temperature and dislike of bright light

Frequently asked questions

No. We are a private clinic, so you can book directly with us. If you have private health insurance, we are recognised by Bupa; please check your own policy for cover and any referral requirements before booking.

Ready to take the first step?

Book an assessment with a chartered physiotherapist. No GP referral needed, and Bupa private medical patients are welcome.

Call Book